Refund policy

RETURNS

We offer a 30 Day Returns Policy on all our products. 

To be eligible, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unopened and the safety seal NOT broken.

There are certain situations where only partial refunds are granted at our discretion:
* Any item not in its original condition or sell-able for whatever reason.
* Any item that is returned more than 30 days after delivery

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Send us an email at support@naturelo.sg if you would like to setup a return.